Refund policy

Due to hygiene reasons we do not accept returns or exchanges.

Please be sure you are confident in your purchases as all sales are FINAL.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

If you should experience the unfortunate event of your piece arriving broken or if it breaks within 1 week of purchase, please contact us. We will be glad to discuss a solution. Which means you have 1 week after receiving your item to contact us in regards to a unwearable piece.
Your item(s) must be in the same condition that you received it, unworn or unused, and in its original packaging. You may also need the receipt or proof of purchase.

You can contact us at clayandnoble@gmail.com. 

Gift Cards/Sale Items
Unfortunately, we cannot accept returns on sale items or gift cards.